Privacy Policy

Effective Date: January 1, 2025

At Suno Ehsas, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, attend our workshops, book sessions, or join our community spaces. By using our services, you agree to the practices described here.

1. Information We Collect

We may collect the following types of information when you interact with us:

• Personal Information (e.g., name, email, phone number) when you book a session, register for a workshop, or contact us.

• Payment Information when you purchase a service (processed securely through third-party payment providers).

• Usage Data such as IP address, browser type, and device information when you browse our website.

• Voluntary Information you share during sessions, workshops, or through forms (e.g., journaling responses, feedback).

2. How We Use Your Information

We use the information collected to:

• Provide and manage our healing sessions, workshops, and community spaces.

• Communicate with you about bookings, updates, and new offerings.

• Personalize your experience and improve our services.

• Ensure the safety and respectful functioning of our support groups.

• Comply with legal and regulatory obligations.

3. How We Protect Your Information

We value your trust and take strong measures to protect your personal data:

• We do not sell, rent, or trade your personal information.

• Access to sensitive data is restricted to authorized team members only.

• Payment details are processed through secure, encrypted systems.

• Any notes or information shared during sessions remain strictly confidential unless required by law.

4. Sharing of Information

We may share limited information with:

• Service providers who help us run the website, process payments, or send emails.

• Legal authorities if required by law, regulation, or to protect rights and safety.

We never share your healing journey, personal conversations, or emotional details outside of Suno Ehsas without your explicit consent.

5. Your Rights

As a user, you have the right to:

• Access, update, or correct your personal data.

• Request deletion of your information.

• Opt out of marketing communications.

• Ask how your data is used at any time.

To exercise these rights, email us at sunoehsas@gmail.com.

6. Cookies & Tracking

Our website may use cookies to improve your browsing experience, analyze traffic, and remember your preferences. You can disable cookies anytime through your browser settings.

7. Third-Party Links

Our website may include links to external websites (e.g., Instagram, Facebook, YouTube). Please note we are not responsible for the privacy practices of those sites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please reach out:

📧 sunoehsas@gmail.com
📍 Pakistan